Just a couple of weeks after the release of a flagship smartphone, Samsung has suspended sales of their Galaxy Note 7.
The issue is the possibility for its internal battery to explode while being charged.
This is the first global recall of the Galaxy Note brand of smartphones. The recall effects phones in 10 countries including the United States.
Samsung delayed shipments in late August of the Note 7 in some regions, including Canada, in order to perform “additional tests for product quality.”
Samsung’s mobile business division says customers who already bought Note 7s will be able to swap them for new smartphones, regardless of when they purchased them.
Since the phones release Samsung says there have been 35 confirmed cases of fires and explosions related to battery charging.
There have been no reports of injuries.
Samsung estimates it will take about two weeks to begin swapping old Note 7s for new phones.